Cloud and Technology O2C AR Sales Order Field Services

100

What is a private cloud?
A cloud dedicated to one customer

100

What is collection?
A process to chase unpaid invoices by your customers

100

What is DSO?
The time it takes to get paid by your customers

100

What is sales order?
A purchase order received by the vendor

100

What is dispatch?
Sending a service request to the field personnel

200

What is XML?
An EDI standard for internet

200

What is quote request?
A request from your customer to price a service or a good

200

What is dynamic discounting?
A discount passed to the customer based on timing of payment

200

What should happen after you have received a sales order?
Capturing the sales order in your ERP

200

What is a (field, service, delivery) ticket?
A document capturing the key elements of the service delivered in the field

300

What is an ERP?
A software designed to manage the various processes of the enterprise

300

What is e-invoicing?
Sending invoices to your customer electronically

300

What is receivable?
The dollar amount of unpaid invoices

300

What is one of the direct impacts of a good sales order process?
Increasing customer satisfaction

300

What is syncing?
Data sent from the mobile device to the office

400

What is a customer portal?
A collaborative web interface with your customers

400

What is O2C on the buy-side?
P2P or Procure to Pay

400

What is a disputed invoice?
An invoice rejected by your customer

400

What are the least efficient ways of capturing your sales orders?
Receiving sales orders by fax or phone

400

What is a ruggedized device?
A device prepared for field conditions

500

What is encryption?
A secured way to exchange data between trading partners

500

What is cash-flow?
Forecast on future payments

500

By how many days could you reduce your DSO with automated AR?
DSO can be reduced by 5 to 10 days

500

What is one of the benefits of automated sales orders?
Easy and accurate sales order tracking

500

What are IoTs?
Sensors to monitor equipment in the field

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